Terms and conditions

Terms and Conditions

Background:

 

This agreement applies as between you, the User of this Web Site or Purchaser and ecocity , the owner(s) of this Web Site. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Web Site. If you do not agree to be bound by these Terms and Conditions, you should stop using the Web Site immediately.

No part of this Web Site is intended to constitute a contractual offer capable of acceptance. The Purchaser’s order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to the Purchaser indicating that the order has been fulfilled and has been dispatched.

In this Agreement the following terms shall have the following meanings:

  • “Account” means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Web Site;
  • “Carrier” means any third party responsible for transporting purchased Goods from our Premises to customers;
  • “Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
  • “Goods” means any products that our sales advertises and / or makes available for sale through this Web Site

1. General Terms

  • Welcome Statement: Welcome to ecocity ! By using our website, you agree to these terms.
  • Eligibility: You must be 18+ or have parental consent to shop with us.

2. Products

  • Descriptions: We aim for accurate product details but can’t guarantee all information is free from errors.
  • Pricing: Prices may change without prior notice.

3. Orders

  • Order Acceptance: Orders are subject to acceptance and availability. We reserve the right to cancel an order if needed.
  • Order Changes: Changes can only be made before the order is processed.

4. Payments

  • Accepted Methods: [List payment methods, e.g., Visa, Mastercard, PayPal].
  • Billing Information: Ensure your billing info is accurate to avoid payment delays or issues.

5. Shipping and Delivery

  • Shipping Areas: We deliver to [specific regions or worldwide].
  • Delivery Times: Estimated delivery time is [X days/weeks], but delays may occur.
  • Customs Fees: Customers are responsible for any customs or import fees.

6. Returns and Refunds

  • Eligibility: Items can be returned within 60 days if unused and in original packaging.
  • Refund Process: Refunds will be issued after inspection. Shipping costs are non-refundable unless the issue is our fault.

7. Intellectual Property

  • All website content belongs to us or our licensors. Do not use it without permission.

8. Account Security (if applicable)

  • You are responsible for keeping your account details safe.

9. Limitation of Liability

  • We are not liable for any loss caused by your use of our website or products, except as required by law.

10. Governing Law

  • These terms are governed by the laws of [your location/country].

11. Contact Us

For questions or concerns:

 

24 Corporation Rd
Leicester LE4 5PW

Email:info@ecocity.co.uk